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Training and Certification

DABC offers classroom training for each of the volunteer roles. Tax assistors will receive training on the software (for tax return preparation), and support to pass the IRS certification tests.  A mentor will also be assigned to each tax assistor during their first shift to support the initial tax return preparation. DABC provides computer labs with instructors, where volunteers can practice and get help with the certification process.  The certification process can also be performed at your own pace, from your own computer at home. 

Volunteer Training Materials

Step up and become a volunteer
Find out about the training and certification requirements, determine the role best for you based on your personality and strengths, and register to become a volunteer!

roles role role training training registration

Get more information about volunteering
If you have additional questions about becoming a DABC volunteer, send your question(s) via email. Please include your name, a daytime phone number and the volunteer role(s) you are considering. We will contact you within 48 hours. You may also call our volunteer coordinator at 303-388-7030.



Selecting the best role

Training and certification

Volunteer spotlight

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