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Selecting the Best Role

Review the following characteristics and roles. If you are a match, please consider becoming a volunteer with the DABC.

Front Desk ...interact with many different types of people, have excellent customer service and communication skills, and remain calm under pressure, especially when it comes to multi-tasking and interacting with large crowds.
Translator ...work one-on-one with clients, work with diverse groups of people, have a potential interest in preparing taxes (but don’t feel quite ready), and you are organized and detail-oriented.
Tax Assistor ...work one-on-one with clients and get satisfaction from putting their personal information together and helping them receive all their eligible credits and tax benefits. You may be an experienced preparer or may never have prepared a tax return, but you are interested and have a willingness to learn. You have good computer and customer service skills, and a strong attention to detail. Finally, you're willing to pursue tax assistor certification training.
Site Coordinator ...make sure things run smoothly and prefer a management role working with volunteers and clients as opposed to working with one client at a time. You are an experienced tax assistor, you are organized and you are able to remain calm under pressure.

Step up and become a volunteer
Find out about the training and certification requirements, determine the role best for you based on your personality and strengths, and register to become a volunteer!

roles role role training training registration

Get more information about volunteering
If you have additional questions about becoming a DABC volunteer, send your question(s) via email. Please include your name, a daytime phone number and the volunteer role(s) you are considering. We will contact you within 48 hours. You may also call our volunteer coordinator at 303-388-7030.



Selecting the best role

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